Order tracking
Follow your order from confirmation to delivery.
Enter the complete order reference to view its latest recorded status and understand which fulfilment step comes next.
Order status
One reference, one clear timeline.
The status view separates completed, current, and upcoming steps. It never marks a pending handoff as finished.
- Use the order reference from confirmation or account history.
- Review the current stage before contacting support.
- Track buybacks separately using the buyback reference.
Enter your order reference
You can find it on the order confirmation screen or in account order history.
Use the complete reference, including BBD-ORD. Sign in to skip the email check.