How Can We Help You?
Find answers to common questions about our device buyback service
Sell Your Device
Get an instant quote for your smartphone, tablet, or laptop. We accept all major brands and models.
Shipping Guide
Learn about our free shipping process, packaging guidelines, and tracking your device.
Payment Info
Explore our payment methods, processing times, and price guarantee policy.
How Our Buyback Process Works
Get a Quote
Answer a few questions about your device condition for an instant quote.
Ship It Free
Receive a free shipping kit with protective packaging and prepaid label.
Device Check
Our certified technicians verify your device s condition and data removal.
Get Paid Fast
Choose your preferred payment method and receive funds within 24 hours.
We accept a wide range of devices including smartphones (iPhone, Samsung, Google, etc.), tablets (iPad, Samsung Tab, etc.), laptops (MacBook, Dell, HP, etc.), smartwatches (Apple Watch, Samsung Galaxy Watch), and gaming consoles (PlayStation, Xbox, Nintendo).
The entire process typically takes 3-5 business days from shipping to payment. Once we receive and verify your device, payment is processed within 24 hours.
We offer multiple payment options including PayPal (instant), direct bank deposit (1-2 business days), or check (5-7 business days). You can choose your preferred method during the quote process.
Absolutely! We use military-grade data wiping procedures to ensure all personal information is completely removed. We provide a certificate of data deletion upon request, and our process is compliant with industry security standards.
If our inspection reveals a different condition than quoted, we ll send you a revised offer with detailed explanation. You can choose to accept the new offer or request your device back at no cost. We cover return shipping.
Still Need Help?
Our support team is here to assist you 24/7
Phone Support
Speak with our experts directly
1-800-BUYBACK
Email Support
24/7 Response Time
support@buyback.com
Live Chat
Instant Support
Available 24/7